We are pleased to announce that season tickets are now available for our extended 2016 season. Operating for a full six months, this will be the longest season since our charitable trust took over responsibility for Sandford Parks Lido 20 years ago. This includes two weeks of cooler swimming from Sunday 25th September to Saturday 8th October, main pool only. The pool water temperature during the cold water fortnight will be held around 70F/21C until Thursday 6th October when the heating will be turned off in preparation for the Devil’s Aquathlon and Devil’s 2K Swim on Sunday 9th October.
Benefits of being a season ticket holder
The 2016 season will be four weeks longer than last year. The price per week for season tickets remains excellent value for money. For example a family of four can swim at the lido for £8.57 per week with the 10% discount applied.
As a season ticket holder you:
- Support our nationally significant lido.
- Receive great value for money.
- Are entitled to unlimited visits during public swimming times.
- Don’t have to wait in queues on those hot sunny days.
- Receive 100% refund on your parking fee whilst you enjoy the lido.
- Can enjoy the lido during a summer evening set aside just for our season ticket holders.
- Receive 10% off hot food in our Café Lido.
In the winter of 2015/16 we have, as always taken the opportunity to maintain and repair as much of the facility that we can. We have repaired the café roof and re-pointed the edge coping ridge tiles. We have made improvements to the catering areas which are now at a commercial standard with a replacement flooring to the non-commercial areas and in front of the service counter. A number of plumbing jobs have been tackled including the replacement of the employee toilet and sink. Interior decoration of some internal areas and re-rendering and painting external sections of the wall facing into Sandford Park.
Working with Galtec (a local building contractor) we have levelled areas of the sundecks which has involved ‘making good’ the side walls, levelling the copings and then lifting areas of slabs. All the benches have been stained, both changing rooms have been decorated and some of the doors replaced on the outside changing rooms. The grounds have been maintained throughout the winter by our volunteers (a big thank you to Mike, Debbie and Lesley) and hedges and lawns prepared for the coming season. Community Pay Back have been on site clearing leaves, staining the benches and digging over the borders. In the plant room two pumps and one motor have been serviced for the main swimming pool circulation system along with servicing of the heating pump. There has also been an installation of a new standby pump for the main pool heating system.
Elsewhere, a high level drain valve has been refurbished in the children’s pool circulation system. Repairs have also been made to some fractured pipework within the small pool plant room and servicing of one of the circulation valves. The pool itself will be repaired and painted in time for the 9th April.
We will carry out essential repairs to the pool covers to ensure we can retain as much heat in the pools as possible.
Changing Facilities Project
We recognise the need to make significant improvements to both changing areas from the reception through to the toilets and showers. Unfortunately in the past few years our focus has been on securing the infrastructure and pipework of the swimming pools. Our ambition is to enhance the visitors experience by raising the standards of our changing facilities. To accomplish this we need to raise considerable funds.
We have appointed an Architect and instructed surveys of the site. We hope to have some plans of the proposed new changing facilities available for you to view during the 2016 season.
We have deliberately kept the last winter works expenditure to a minimum in order to retain as much funding as possible for this project.
All money raised from our sporting events this year will be directed towards this project and we will apply for grants wherever possible. If you are looking to take on a new challenge away from the lido and think you could help fundraise for our changing facilities please drop us an email we would be very pleased to hear from you. You can also set up a fundraising page or donate now by visitingwww.justgiving.com/spl/
Turning Back Time Opening day
The lido will open on Saturday 9th April at 11.00am with its annual celebration of its heritage. The entrance fee will be just 2 pence for all and staff will be dressed in traditional uniform. Due to the close proximity of Easter on our opening day we shall be organising some traditional activities including an Easter egg hunt from the Café Lido. Prizes will available and this will be your first opportunity to taste the new bespoke coffee blend on offer at the café.
Events and Courses
More information about this season’s events and activities can be found at www.sandfordparkslido.org.uk/events.html. This includes the Mira Showers Triathlon on the Sunday 1st May (please note there is no Sunday morning early swim session) which is a familiar and similar experience to our Cheltenham Triathlon in September. Following its first year success we are also excited to host our Night Swimmer event where teams of swimmers will see how far they can swim in a twelve hour period overnight.
In order for the all of the events at the lido to run safely and smoothly we require a lot of voluntary assistance. If you are willing and able to volunteer your assistance please tick the box on the application form and we will be in contact with you.
All payments up until the opening date of 9th April must be submitted by post or as a BACS transfer. Please note there is no post box at the lido for you to hand deliver your application. Our preferred payment method is by BACS transfer (please note the bank account has changed for this year’s payment), however you may also pay by cheque.
Payments cannot be taken over the phone or in person before the opening date. If you would prefer to pay in person at the lido you will have to wait until the lido opens on the 9th April. The 10% discount on all ‘whole season’ tickets runs until Sunday 17th April.
Season Ticket Passes
Season tickets will be electronically produced as per last year and we will re-use the photos that are stored on our database. However if you wish to send us a new photo or add another family member to your pass please send these by email firstname.lastname@example.org.
Previously we have permitted those of you aged 60+ years to purchase a concessionary season ticket or day ticket. This was originally based on the retirement age for women and we decided to make it applicable to both sexes. You may be aware that the retirement age for women has now increased to 63 years, so as from this season the concessionary price based on age will apply to both men and women aged 63 years and over.
Visitor Code of Conduct
As part of our Safeguarding Children Policy we have written up a visitor code of conduct for all patrons to follow to facilitate a safe environment for all. We acknowledge the duty of care to safeguard and promote the welfare of children and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. It aims to ensure that regardless of age, gender, religion or beliefs, ethnicity, disability, sexual orientation or socio-economic background, all children have:
- a positive and enjoyable experience at with us, in a safe and child centred environment
- are protected from abuse whilst participating in swimming and other activity provided by us, or outside of this activity
The lido is a wonderful environment in which children and adults can play, socialise, keep fit, relax, learn new skills, have fun and gain a sense of physical and emotional well-being. It is a perfect venue for community recreation. It attracts people of all age ranges and social demographics. Everyone’s idea of how they enjoy Sandford Parks Lido will be different, however we ask that all visitors respect each other and value people’s differences.
Safeguarding Policy and guidance relating to risks
We’re committed to working with parents to create a safe environment for children.
All children under the age of eight should always be accompanied by a guardian aged 16 years or over, this person may be responsible for up to two children. Guardians must maintain constant supervision particularly in the water and changing rooms. We advise that children under 5 years should be supervised in the water on a one to one basis.
Parents have a specific responsibility for the safety of their own children, this cannot be abdicated to lifeguards. The role of the lifeguard is to maintain a safe and healthy environment for all swimmers.
This policy is based on industry guidance relating to safety of under 8’s in swimming pools. It is important that parents are aware that children may face other risks that are not associated with swim safety. The vast majority of leisure facilities have had to respond to child welfare concerns, first aid and emergency incidents.
If children require either first aid or emergency treatment we will always ty to obtain parental consent if it is practical to do so. Parents should be aware that if they cannot be contacted and immediate medical attention is required we will carry out necessary first aid treatment and call the Police and ambulance highlighting there may be a child protection concern.
If you have any concerns relating to a child or the behaviour of an adult towards a child inform a member of our staff immediately.
Photography and videos
We understand that visitors may wish to record special moments when visiting with their friends and family. It is important that everyone understands the principle of privacy and should only record images that directly relate to their group. If a member of public wishes to take images of the site that may include general public they should ask permission from the manager on duty before taking any images. Cameras, mobile phone, video cameras or mobile technology are not permitted for use in the changing rooms or toilets.
Sandford Parks Lido accept that this is difficult to control in the changing areas and toilets and we ask our visitors to be vigilant and report any concerns to a member of our staff.
Reporting any behavioural concerns
If a member of public has a concern regarding the welfare of a child, or the behaviour of an adult towards a child they should report this to a member of the Sandford Parks Lido team. Staff are clearly visible by their uniform or can be contacted via Reception.
Site rules and regulations
All visitors must follow our site rules and regulations as detailed on our website www.sandfordparkslido.org.uk/s36-site-rules-regs.htmlif you wish to receive a copy of the site rules and regulations please email email@example.com or ask at our reception.
Finally, we would like to take this opportunity to thank you for your continued support and we look forward to seeing you on the 9th April. Together, we have achieved so much in the last 20 years and this could not have been possible without you, our valued season ticket holders.
With best wishes
The lido team