Visitors utilise the lido facilities for many different reasons whether it’s to socialise, get fit and keep fit, spend time with family and friends. It attracts people of all age ranges and social demographics. Everyone’s idea of how they enjoy SPL will be different, however we ask that all visitors respect each other and value people’s differences.
Entrance Policy and guidance relating to risks
We’re committed to working with parents to create a safe environment for children.
All children under the age of eight should always be accompanied by a guardian aged 16 years or over, this person may be responsible for up to two children. Guardians must maintain constant supervision particularly in the water and changing rooms. We advise that children under 5 years should be supervised in the water on a one to one basis.
Parents have a specific responsibility for the safety of their own children, this cannot be abdicated to lifeguards. The role of the lifeguard is to maintain a safe and healthy environment for all swimmers.
This policy is based on industry guidance relating to safety of under 8’s in swimming pools. It is important that parents are aware that children may face other risks that are not associated with swim safety. The vast majority of leisure facilities have had to respond to child welfare concerns, first aid and emergency incidents.
If children require either first aid or emergency treatment we will always try to obtain parental consent if it is practical to do so. Parents should be aware that if they cannot be contacted and immediate medical attention is required we will carry out necessary first aid treatment and call the Police and ambulance highlighting there is an unaccompanied child requiring urgent medical attention.
If you have any concerns relating to a child or the behaviour of an adult towards a child inform a member of our staff immediately.
Photography and videos
We understand that visitors may wish to record special moments when visiting with their friends and family. It is important that everyone understands the principle of privacy and should only record images that directly relate to their group. If a member of public wishes to take images of the site that may include general public they should ask permission from the manager on duty before taking any images. Cameras, mobile phone, video cameras or mobile technology are not permitted for use in the changing rooms or toilets.
SPL accept that this is difficult to control in the changing areas and toilets and we ask our visitors to be vigilant and report any concerns to a member of our staff.
Reporting any behavioural concerns
If a member of public has a concern regarding the welfare of a child, or the behaviour of an adult towards a child they should report this to a member of the SPL team. Staff are clearly visible by their uniform or can be contacted via Reception.
Site rules and regulations.
All visitors must follow our Site Rules & Regulations