FAQ’S

We are here to answer any questions you may have

  • Parking

    • What if I forget to pay for parking?
      Please speak to reception and we will do our very best to help you or email admin@sandfordparkslido.org.uk
    • Is parking included in the entrance fee?
      No, please pay for your parking at the machine before you exit the car park. The camera system will have recorded your entrance time and the machine will advise the relevant fee.
    • I am a Blue Badge Holder, do I need to pay for parking?

      The car park is monitored by ANPR cameras, which means you will be required to pay for parking.

    • How much is it to park?

      Up to 1 hour – £2.20
      Up to 2 hours – £4.20
      Up to 3 hours – £5.60
      Up to 4 hours – £6.80
      Up to 5 hours – £8.60
      Up to 6 hours+ – £11.60

      Parking is free between 6am-8am and 6pm-10.30pm. 

    • Is there parking available on site?

      We have a large car park suitable for over 150 cars which sits directly outside of the Lido. Parking fees start at £2.10 Both coins and cards are accepted and you can also pay by phone. It’s a great location if you are using the hospital, local parks or walking into Cheltenham Town Centre.

      Where possible, we encourage that you walk or cycle to the Lido. Thank you for your patience and understanding.

       

  • Safeguarding

    • How are queues managed on busy hot days?

      We have four queues available;

      1. One season ticket holders, who have booked,
      2. One for paying customers who have booked,
      3. One for Season ticket holders who have not booked
      4. One for paying customers who have not booked

      We allow all those who have booked onto site first and then we will allow entry to others customers who have not booked onto site.

      If we have hit site capacity, we will move to a 1-out-1-in scenario.

      *Please note Season Ticket holders who have not booked will get priority entry*

       

  • Entrance Policy

  • Refunds

  • Hot Day Protocol

    • Do you close when there is a thunderstorm?

      Unfortunately during a thunderstorm,  we are required to close the pool for 30 minutes after ever clatter of thunder.

    • How are queues managed on busy hot days?

      We have four queues available;

      1. One season ticket holders, who have booked,
      2. One for paying customers who have booked,
      3. One for Season ticket holders who have not booked
      4. One for paying customers who have not booked

      We allow all those who have booked onto site first and then we will allow entry to others customers who have not booked onto site.

      If we have hit site capacity, we will move to a 1-out-1-in scenario.

      *Please note Season Ticket holders who have not booked will get priority entry*

       

Didn't find the answer
to your question?

Get in touch using the form below and we'll come back to you as quickly as possible. We're here to help.

  • We’d love to send you exclusive offers and the latest info from Sandford Parks Lido by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Cheltenham Lido Swimming Pool
Save

Purchase your 2024 Season Ticket
now!

Buy Season Ticket

View our Instagram

📢 Season Ticket Holders, get ready for our summer party THIS SATURDAY 🎉

Pack your picnic baskets, dive into exclusive pool access, and enjoy family fun on our giant inflatable!

Join us for an evening of laughter, relaxation and summer vibes - head to our website to book your slot FREE of charge 👏🏻 

*Please remember your card to gain entry from 7:45pm

#seasonticketholder #cheltenham #thelido #sandfordparkslido #summerparty #exclusiveaccess #privateparty #joinus #booknow #familyfun
We are delighted to announce our latest sponsor of our community swim programme, The Exmouth Arms.

“We believe swimming lessons for children are so important for health, safety and well-being, and we are proud to help this amazing initiative’, says The Exmouth Arms.

Affectionately known as The Exmouth, this esteemed establishment is located at the heart of the bustling Bath Road, Cheltenham. Renowned for its excellent selection of wines, fine pints of Arkell’s ale, and superb fresh pub food, the Exmouth Arms offers much more.

With a vibrant calendar of events including live music, special dining evenings and quiz nights, it is a cornerstone of the community. Their pub garden, complete with a horsebox bar and wood-fired pizza oven, is the perfect place to enjoy sunny afternoons.

We invite businesses and individuals alike to join us in this worthy cause and help ensure every child in our community has the opportunity to learn to swim safely.

For more information get in touch or head to our website today! 😇

#swimming #sponsorachild #theexmoutharms #chelteham #communityswim #sandfordparkslido #thelido
Did you know our ‘Rookie Lifeguard’ courses are coming up this August…🛟🚨

RLSS UK’s Rookie Lifeguard programme equips children with the skills they need to be confident and safe in the pool or the sea, offering you peace of mind.

With colorful materials and engaging activities, the Rookie Lifeguard scheme is designed to teach children how to enjoy water safely, whether in shallow or deeper water. For many, this is their first opportunity to explore water safety, gradually gaining independence and confidence while learning vital life skills.

Our programme inspires and empowers children, helping them to keep themselves, their friends, and their family safe through fun activities that lead towards a series of awards 🏅

Course Requirements:

🤎Bronze: Must be able to swim 50m continually unaided.
🩶Silver: Must be able to swim 200m continually unaided.
💛Gold: Must be able to swim 400m continually unaided.

For more information head to our website or contact ‘Dan’ on dan@sandfordparkslido.org.uk 📧

#rookielifeguard #watersafety #kidsactivities #augustcourse #sandfordparkslido #courses #SwimSafe #cheltenham #swimming #enquirenow #lifeguard
🎭 Join us this weekend for an unforgettable evening of theatre! 

From misty marshes to the dusty, dirty streets of London, experience our brand new adaptation of Dicken’s most beloved novel, Great Expectations! 

This production promises a blend of high comedy and dark drama as we follow Pip’s journey through adversity to discover the true nature of his ‘great expectations’.

🗓️ 06 July 2024, 19:45 - 21:15
📍Cheltenham, Keynsham Road, GL53 7PU

This is an outdoor event, so please bring foldaway chairs, blankets, and a picnic. Don’t forget to dress for the weather! 

* 𝙏𝙝𝙞𝙨 𝙨𝙝𝙤𝙬 𝙞𝙣𝙘𝙡𝙪𝙙𝙚𝙨 𝙖 𝙨𝙝𝙤𝙧𝙩 𝙞𝙣𝙩𝙚𝙧𝙫𝙖𝙡

#event #cheltenham #booknow #greatexpectations #performance #quantum #theatreunderthestars #sandfordparkslido #thelido #familyfun

Jump the queues and become a VIP this summer with our season tickets

From exclusive pool access to jumping the queues, the season ticket has many perks. Enjoy cafe & fitness class discounts, unlimited swims, free parking & so much more!

Buy Your Season Ticket